Product information

Yes you can, please contact our Admin team on 0870 042 9601 to make a booking. Please note: Your booking will not be confirmed until we have received your cheque.

Yes please contact our admin team who will arrange this for you. 0870 042 9601

All online payments are made through the Realex secure payment system. You will receive an e-mail confirmation from Realex confirming your payment (please retain this for your own records). Realex Payments are certified and approved by several leading financial institutions. Their systems and security controls are based on current industry standards. There are several layers of technology in place to ensure the confidentiality, authentication and integrity of your information.

Your e-mail address is required to send your confirmation, unless you have booked by the telephone and request your confirmation posted. Your mobile telephone number is required for all Meet & Greet bookings and a booking cannot be processed without it.

Yes you can. Please contact our admin team on 0870 042 9601 during office hours to make a booking. Monday – Friday 9:30am to 5pm

We take complaints very seriously. Please send your complaints by either e-mail, fax or by post.

Please contact our admin team department on 0870 042 9601 with your booking reference, or e-mail to: (info@skyparksecure.com)

Holiday Extras / Official On Airport Products Only:

The price is displayed on your voucher. If you need a VAT invoice please e-mail us with your booking reference.

The easiest way to obtain a copy of your confirmation is to login to your account using the username and password sent to you via email when you made your booking and printing a copy of your confirmation from within your member area.

Please contact our admin team on 0870 042 9601 to make an amendment. Please have your merchant cart id, amendment, and payment details ready. Amendments are charged at 7 pounds and fifty pence

Holiday Extras / Official On site products only:

Your airport parking or airport hotel booking can now be amended on our website by following the link below:http://secure.holidayextras.co.uk/viewamendcancel/p/viewBooking

All services: 72 Hours notice prior to departure must be given.

You can either send an e-mail with your Merchant Cart ID to request a refund or simply contact our admin team via the telephone on 0870 042 9601 or email: (info@skyparksecure.com) during office hours Monday to Friday 9:30 am to 5pm. As long as the requested notice is given we will be happy to refund you.

Advance products have a no cancellation or amendment policy and as such no refunds will be given for these products.

For Holiday Extras / Official On Airport Products only:

You can cancel your car parking by following the link below:

http://secure.holidayextras.co.uk/viewamendcancel/p/viewBooking

Please contact the car park or chauffeur to have your vehicle ready for your return. Refunds however, cannot be made for unused or part stays.

Holiday Extras / Official On Airport Products Only:

Holiday Extras cannot refund for unused or part stays