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Booking airport parking and airport hotels can be complicated so UKParkAndRide.com have created a Help and Support section to answer all your burning questions. Whether it is contact information, help with the site or an answer to a question our Help and Support pages should provide the solution. Simply follow the link below to access our Help and Support area.

1) Type your keyword / question:

2) Choose section

-- All areas -- Airport parking - - After making a booking? - - Before you make a booking - - When making a booking Hotel booking - - Information

Airport parking

• How long does it take to get to the airport from the car park?
• What time should I arrive at the car park?
• Do I need to leave my car keys?
• How long will I have to wait for the shuttle bus?
• How do I get from the car park to the Airport and back again?
• What happens if we return early?
• How secure are the car parks?
• Can I book short notice?
• What do I do if I want to cancel my booking?
• REFUND NOTICE PERIODS

Hotel booking

• Can I park before my stay?
• How do I amend my hotel booking?
• Do I have to pay in full at the time of making the booking?
• How can I find the car park the hotel uses?
• What does gate price mean?
• If I only require 4 days parking at the hotel, do I still need to book an 8 day package?
• What if I arrive at the hotel after midnight?
• Can I book at short notice?
• What does 'no free overnight parking' mean?
• Can I request a smoking/non smoking room?