Manchester Airport Launches New Airport Awareness Video to Help Families with Autistic Children

    Manchester Airport terminal 2

    Manchester Airport has launched a new video to accompany their redesigned ‘Airport Awareness’ literature aimed at helping families with autistic children.

    The Airport Awareness initiative was originally launched in 2009 but has been refreshed to include a booklet and video for families travelling through any of Manchester airport’s three terminals.

    Ex-Boyzone Singer and Coronation Street actor Keith Duffy is backing Manchester Airport’s Awareness initiative and appears in the videos.

    Keith has been an autism ‘awareness’ campaigner since his 13-year-old daughter Mia was diagnosed with the condition at age 18 months and is a patron and active fundraiser for Irish Autism Action.

    In 2009, Keith and his wife Lisa won ITV’s All Star Mr & Mrs and donated the £10,000 prize money to an autism charity.

    Keith said: “I’ve been actively fundraising and raising awareness for children with autism for many years now, ever since my daughter Mia was diagnosed in 2001. I think it’s brilliant what Manchester Airport is doing to help both children and parents affected by autism.

    “This initiative will make a real difference to families travelling through the airport and I’m delighted to be supporting Manchester Airport with this.”

    The booklets and accompanying videos show a typical scenario from arriving at Manchester Airport to checking in, going through security, boarding the plane and the return journey.

    Information about each stage of travelling through Manchester Airport is featured and the booklets are also illustrated with photographs.

    Manchester Airport’s Customer Services Director, Tricia Williams said: “This initiative is unique to Manchester Airport and following feedback from parents and carers who have in previous years used our booklet, we decided to create accompanying videos to provide a visual aid as well.

    “We appreciate that an airport can be a very confusing and even frightening place for someone on the autistic spectrum so we have worked with local autism organisations over the last few years to help autistic children and their families as much as we can when they are travelling through our airport.

    “The booklets and videos allow parents to plan their journey with their child, helping them to understand what to expect when they arrive at, travel through and return to Manchester Airport and we’re delighted that this initiative has already received so much positive feedback.”

    The ‘Airport Awareness’ booklets are available to download at www.manchesterairport.co.uk, or alternatively hard copies can be requested free of charge via Manchester Airport’s Customer Contact Centre by telephoning 08714 777 747 or emailing customer.relations@manairport.co.uk.

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