Which UK Airport is 8th Best in the World?

    The Skytrax World Airport Awards are voted for by real travellers in what they call “the largest, annual global airport customer satisfaction survey”.

    13.73 million airport survey questionnaires are completed across 100 different nations in order to determine the result each year, covering 550 airports worldwide.

    The Skytrax Airport Customer Satisfaction Survey evaluates 39 airport services and products, including check-in, arrivals, transfers, shopping, security and immigration, through to departure.

    This year, London Heathrow Airport won a series of honours, including Best Airport in Western Europe, World’s Best Airport Shopping, World’s Best Airport Terminal for T5 and Best Airport Hotel in Europe for Sofitel London Heathrow.

    Heathrow was also named the 8th best airport in the world — would you agree?

    As for the best airport in the world, Singapore Changi Airport gained the top spot for the 7th year in a row, and the 10th time in total, including the awards’ inaugural year in 2000.

    Changi Airport also snatched first prizes for World’s Best Airport Leisure Amenities and Best Airport in Asia.

    Facilities at Changi Airport include two 24-hour movie theatres, a rooftop swimming pool and even a corkscrew slide! The airport is also particularly commended for its Sunflower Garden, which gets travellers away from the stressful hustle and bustle of travel and has some impressive views on display.

    Skytrax Chief Executive, Edward Plaisted said: “To be voted the World’s Best Airport for the seventh consecutive year is a truly fabulous achievement for Changi Airport, and this award continues to underline the airport’s popularity with international air travellers.”

    Find out some of the big winner’s at this year’s awards below.

    Best Airports in the World

    Singapore Changi Airport wins for the 7th year running, voted for by airport customers around the world during the 2018–2019 World Airport Survey.
    PositionAirportLast Year
    1Singapore Changi1
    2Tokyo Haneda3
    3Seoul Incheon2
    4Doha Hamad5
    5Hong Kong4
    6Centrair Nagoya7
    8London Heathrow8
    9Tokyo Narita11

    Best Airport Terminals in the World

    London Heathrow's T5 and T2 swap places, but still leaving the airport with the number one spot.
    PositionAirportTerminalLast Year
    1London HeathrowT54
    2Singapore ChangiT33
    4London HeathrowT21
    6Singapore ChangiT4-
    7Tokyo HanedaInternational Terminal5
    8Guangzhou BaiyunT2-
    9Madrid BarajasT46

    Cleanest Airports in the World

    Tokyo Haneda and Centrair Nagoya retain the top two spots from last year, while Doha Hamad jumps 9th to 6th.
    PositionAirportLast Year
    1Tokyo Haneda1
    2Centrair Nagoya2
    3Singapore Changi5
    4Seoul Incheon3
    5Tokyo Narita6
    6Doha Hamad9
    7Hong Kong7
    8Taiwan Taoyuan4

    Best Airport Staff in the World

    This award is based on the attitude, friendliness and efficiency of staff across the airport. This year sees an amazing jump from 8th to 1st for Tokyo Narita.
    PositionAirportLast Year
    1Tokyo Narita8
    2Seoul Incheon1
    3Tokyo Haneda2
    4Centrair Nagoya4
    5Singapore Changi5
    7Taiwan Taoyuan3
    8Hong Kong6


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