Take a little trip back to 2001 when two men decided it was time that the airport parking market needed shaking to it's very core.
Two men who decided that to conquer Liverpool airport was quite simply not enough.
Two men who were to build a team who would transform not only the ease with which customers all over the UK could book their airport parking; who not only lead their field with such innovations as genuine customer reviews and booking confirmations to their customers mobiles, but also completely revolutionized the way in which airport parking is managed in the background.
Fast forward to 2018 and SkyParkSecure has moved from operating one small car park at Liverpool Airport, to selling airport parking, hotels, lounges, insurance, transfers and much more to hundreds of thousands of customers.
We work tirelessly to make sure that the products we sell are the very best available and will remove anything that isn't up to scratch. Because of this we put together our new customer message - our promise to you ...
"We take airport parking bookings for car parks all over the country and have to adhere to their terms and conditions.
However, we are aware that you chose SkyParkSecure to book your airport parking and we are genuinely very grateful for that.
Because of this our promise to you is that we will always be on your side; we will always fight your corner and will always do everything we can to make sure that you choose us again.
To this end, should you have any issues with your airport parking booking please let us know and we will liaise with the car park on your behalf to ensure the very best possible outcome.
Things don't always go as planned but you can trust us to work for you with the express aim of retaining your trust."
We'd like you to meet the team we're talking about because these are the people who are dedicated to everything involved in making sure that your parking experience runs smoothly.
David is one of the company Directors and looks after the financial side of the business amongst other things. With a very competitive edge, Dave can out tennis, golf, party lot of us.
Dave is a really keen traveller and has recently enjoyed visiting Vietnam, Cambodia and India. Ask him about huts on the beach and he'll be off. He's a Man City season ticket holder, despite our best efforts to convince him there are other things that hard earned money can be spent on.
Ensuring all products offered to our customers measure up to the task.
When he's not working Dean spends a lot of time with his family and is a season ticket holder at Blackpool. Dean's passion for his family and his work motivates the rest of us to give that little extra.
Mike joined us as Financial Accountant in 2011 following a circuitous route from his native Yorkshire to the Isle of Man followed by 15 years in Spain and then finally here to Blackpool.
He qualified as a Chartered Accountant back in the days of quills and inkwells so has a wealth of experience that he uses to monitor that we are spending our pennies wisely.
His ambition ultimately is to retire and become a part time taster for the Guinness Brewery in Dublin. Unfortunately there is a long queue for the position so in the meantime he is getting plenty of practice in the local watering holes so he will be an expert when the job becomes available.
Mark is our very own legend. Mark started working with us 10 years ago to take us to a new level of development online.
When he's not working, which isn't very often, he enjoys going to the gym, photography and sending everyone in the office videos of his favourite Catherine Tate video of the week.
Karen is our office manager – her unrivalled attention to detail makes her a priceless member of the SkyPark family. Having been here from the outset there is little that Karen doesn't know about the business and she'll happily do anything for her workmates.
Karen has recently become a very proud nana!
Ali is knowledgeable about all things Mexico after spending a few years developing a Financial Services brand over there. He also speaks Spanish!
Ali also brings a wealth of experience in online and affiliate marketing to our team. He has a low Golf handicap and is threatening to take away Dave's mantle as the best player at SkyParkSecure. Watch this space!
Join a team of diverse, forward-thinking people who constantly strive to deliver beyond expectations. We like to stretch ourselves, and to bring fresh perspectives that will challenge the conventional way of doing things. It makes this an inspiring environment, but not an intimidating one.
If you're a good communicator and enjoy helping people, this could be an ideal job for you.
As a customer service assistant or adviser, you would deal with customer enquiries and bookings.
You will deal with customers over the phone or by email. Good 'people skills', a friendly approach and excellent communication skills are all needed in this career.
Your work may include:
Monday – Friday 9am – 5pm – position is for 2 -3 days per week
Must have excellent 'people skills' and telephone manner, a good general standard of education but excellent communication skills and friendly personality. Experience of Microsoft Word and Outlook will also be useful.
Skills, interests and qualities
To become a customer service assistant, you will need to have:
Please contact Karen Stewart preferably via email email@example.com; or post Skyparksecure Ltd, 10 Newton Drive, Blackpool Lancashire FY3 8BS with your written application and CV.