We are here to help

For the safety of our employees during the COVID-19 pandemic, we are taking Government advice and instructing all of our staff to work from home.

As a result, we will be unable to operate a phone system, so our customer service staff will be entirely dedicated to emails for the foreseeable future.

During this extremely busy time the quickest and easiest way to cancel your booking is online, through our My Bookings area. You can log in, view, change and cancel your booking subject to our terms and conditions by clicking here.

As you can imagine, we have an unprecedented amount of cancellations to manually process, so we are experiencing major delays. We are working through this backlog as quickly as possible, but rest assured that if you email within your cancellation terms we will honour the cancellation request.

Please only email us at this time if your booking is for within the next 7 days.

Important: If emailing - Insert your travel date within the subject line to assist in prioritising those who are imminently due to travel.

We are working through all emails as quickly as possible and would like to apologise for any delays in our response during this peak volume period.

Send Us A Message

SkyParkSecure Ltd

To request to cancel your booking: Login - MyBookings

Rather speak to a real live human being?

For the safety of our employees during the COVID-19 pandemic, we are taking Government advice and instructing all of our staff to work from home.

As a result, we will be unable to operate a phone system, so our customer service staff will be entirely dedicated to emails for the foreseeable future.

Only Email if travelling within 7 days: info@skyparksecure.com

Normal Office Hours
Monday - Friday: 9am - 5pm
Wednesday: 9:30am – 5pm (staff training)
Saturday - Sunday: CLOSED
(inc. Bank Holidays*)

*20th Dec 2019 - 9am until 3pm
*Christmas Day - Closed
*Boxing Day - 10am until 2pm
*New Year's Day - 10am until 2pm

Office Address:
SkyPark House
10 Newton Drive
Blackpool, Lancashire
FY3 8BS, United Kingdom

SkyParkSecure Ltd
Company Reg No. 5602720
VAT Reg No. 82 5334929
Data Protection Registration: ZA172147